ambulance in son espases hospital

Emergency Numbers in Mallorca & What To Do in Common Situations

When you’re on holiday, the last thing you want is stress — but knowing what to do if something goes wrong in Mallorca can make all the difference. This guide covers important emergency numbers, common problem scenarios, and practical advice to help you stay safe and calm during your stay.

Whether you’re travelling as a family, couple, or group, this is a useful page to bookmark alongside planning your things to do in Mallorca.


Emergency Numbers in Mallorca (Save These)

Mallorca follows Spain’s national emergency system.

🚨 General Emergency (Police, Ambulance, Fire)

📞 112
This is the main emergency number in Mallorca and across Spain.

  • Works 24/7

  • Operators speak English

  • Use for serious accidents, medical emergencies, fires, or immediate danger

👮 Police

  • National Police: 091

  • Local Police: 092

  • Civil Guard (Guardia Civil): 062

Use police numbers for theft, lost documents, disturbances, or safety concerns.

🚑 Ambulance / Medical Emergency

  • 112 (fastest option)

  • Ask for an ambulance if someone is injured, unconscious, or seriously unwell

the back of 2 Guardia civil on duty


What To Do in Common Negative Situations in Mallorca

Lost or Stolen Passport magaluf/Palmanova

  1. Contact the police immediately (091 or 112) to file a report/Head to the Guardia station at the bottom of ‘Punta Ballena.’ (the strip)

  2. Contact your embassy or consulate in Spain

  3. Keep digital copies of your passport stored safely before travel

💡 Tip: Do not carry your passport on nights out — a photo ID copy is usually sufficient.


Pickpocketing or Theft

Pickpocketing can happen in busy tourist areas, beaches, or nightlife zones.

What to do:

  • Call 091 or visit the nearest police station

  • Cancel bank cards immediately

  • Report stolen phones to your provider

💡 Avoid keeping valuables in beach bags or leaving items unattended.


Medical Issues or Illness

Mallorca has excellent healthcare facilities, both public and private.

The main hospital in Palma is called SON ESPASES

If it’s urgent:

  • Call 112

If it’s minor:

  • Visit a local pharmacy (many speak English)

  • Ask your hotel or accommodation for a nearby clinic

💡 Always travel with EHIC/GHIC or private travel insurance.


Accident While Drinking or on a Night Out

If someone is injured or unwell:

  • Call 112 immediately

  • Stay with them and follow operator instructions

  • Avoid confrontation with security or police

💡 Arguing or being aggressive can escalate situations quickly.


Problems on the Beach or at Sea

Strong currents, jellyfish, or heat exhaustion can cause issues.

What to do:

  • Look for lifeguards (red & yellow flags)

  • Call 112 if someone is in danger

  • Do not swim when red flags are flying

💡 Always listen to local advice — conditions can change fast.


Missed Transfers or Excursion Issues

If you’ve booked activities or excursions:

  • Contact us on +34 676 47 54 81 or the provider immediately

  • Use WhatsApp where possible for faster response

  • Keep booking confirmations saved offline

Anything booked through Vibe Mallorca, ourEmergency Numbers in Mallorca & What To Do in Common SituationsEmergency Numbers in Mallorca & What To Do in Common Situations team can help point you in the right direction.


Staying Safe in Mallorca – Quick Tips

  • Don’t overdo alcohol in the heat

  • Avoid confrontations with security or police

  • Keep phones charged and emergency numbers saved

  • Plan activities in advance, especially in peak season

  • Use trusted local businesses for excursions and events


Final Advice for Visitors to Mallorca

Mallorca is a very safe destination, but like anywhere, problems can happen. Being prepared, knowing who to call, and staying calm will help you deal with any situation quickly and safely.

If you want help planning ahead and avoiding common holiday issues, you can also request a free personalised Mallorca itinerary. Simply share your arrival dates and interests, and our local team at Vibe Mallorca will recommend the best things to do in Mallorca for your trip.
👉 Request your free personalised itinerary here.